Collections Specialist

At The Delta Companies, a leading provider in healthcare staffing solutions, we are committed to excellence, collaboration, and flexibility—including the option for remote work. The Collections Specialist will be responsible for overseeing and managing the collections process for client accounts, ensuring timely recovery of outstanding balances while maintaining positive client relationships. This role requires strong knowledge of collection practices, as well as the ability to collaborate across departments.

Job Functions of our Collections Specialist:

• Manage day-to-day collections activities for client accounts, ensuring timely follow-up on outstanding invoices.
• Prepare and reconcile cash receipts and live checks, guaranteeing accurate payment application and reporting.
• Develop and implement strategies to reduce days sales outstanding (DSO) and improve cash flow.
• Analyze accounts receivable aging reports and prioritize collection efforts.
• Partner with clients and internal stakeholders to resolve billing disputes and ensure accurate invoicing.
• Monitor and enforce payment terms in accordance with contractual agreements.
• Collaborate with billing, sales, and account management teams to streamline revenue cycle processes.
• Identify trends and escalate issues related to non-payment, denials, or discrepancies.

What we look for:

• Bachelor’s degree in Accounting, Finance, Business Administration, or related field (or equivalent experience).
• 5+ years of experience in collections, preferably in the healthcare staffing or healthcare services industry.
• Strong knowledge of healthcare billing, AR, and collections best practices.
• Proficiency in financial software and MS Office (especially Excel); experience with ERP or billing platforms is a plus.
• Excellent analytical, communication, and negotiation skills.
• Ability to work independently and in a team-oriented environment.

Preferred Qualifications

• Experience with VMS platforms (e.g., ShiftWise, Kronos, Medefis).
• Knowledge of healthcare staffing contracts, timekeeping, and credentialing processes.

What we offer to our team members:

• A great benefits package that includes (but is not limited to) Medical/Dental/Vision, 401(k)/Roth plan, Flexible Spending Accounts
• Ongoing training throughout your employment with opportunities to participate in professional and personal development programs
• Paid Time Off and opportunities for additional time off
• A strong focus on philanthropic opportunities
• But wait! That’s not all.  We also believe in recognizing top performers with Awards, Custom Guitars and more!

The Delta Companies is a nationally recognized leader in the staffing industry since 1997, offering permanent & temporary staffing solutions nationwide for physicians & healthcare professionals. Physician staffing services are represented by Delta Physician Placement and Delta Locum Tenens. All allied healthcare staffing services are represented by Delta Healthcare Providers. Each year, our enterprise is consistently recognized as one of the fastest growing companies in the industry.

If you are ready for a challenge and want to make a difference – we want to hear from you!!

Want to learn more? Visit us at www.thedeltacompanies.com/careers
The Delta Companies is an Equal Opportunity Employer