At The Delta Companies, we create access for people through performance and humanity.
The Travel Agent is responsible for managing and coordinating travel-related arrangements for healthcare professionals placed on assignment nationwide.
You are not just booking flights—you are enabling clinicians to deliver seamless care across the country. This role requires a high sense of ownership, urgency and customer-service excellence while maintaining cost efficiency and accuracy.
We’re looking for individuals with a bias for action, strong communication skills and a commitment to delivering outstanding travel experiences. Success in this role is earned by those who thrive in a fast-paced environment, embrace accountability and live our Purpose and Core Values.
Responsibilities
Travel Coordination & Provider Support
Coordinate all travel logistics for providers’ assignments, including flights, rental cars, lodging, shuttles and taxis.
Communicate frequently with other departments and business units regarding the status of travel arrangements.
Enter and maintain all required documentation in our internal database and travel applications.
Ensure compliance with company travel policies and budget requirements.
Prepare and communicate travel itineraries to providers.
Track travel expenses and assist with invoicing, reconciliation and reporting.
Audit placement information to ensure everything is entered correctly and on file.
Participate in periodic on-call rotation and complete special projects as required.
Provide back-up support to Delta Operations members as needed and deliver excellent customer service to all internal and external customers.
Meet or exceed all turnaround timeframes assigned per tasks.
Qualifications
Required Qualifications
One or more years of experience in travel coordination, logistics, hospitality, staffing or healthcare operations.
Excellent written and verbal communication skills.
Ability to work effectively in a fast-paced, deadline-driven environment.
Exemplary customer-service skills and a strong problem-solving mindset.
Strong organizational and multitasking skills with exceptional attention to detail.
Ability to adapt quickly to changes and maintain poise under pressure.
Proficiency with Microsoft Office Suite and scheduling/travel booking platforms.
Preferred Qualifications
Experience with healthcare staffing or travel health operations.
Experience working with travel management companies or travel booking software.
What We Offer
Competitive base salary
Remote work flexibility with a full-time schedule
PTO plus paid holidays
Medical, dental and vision benefits
Company-paid long-term disability and Employee Assistance Program
401(k) with Roth option
Recognition programs including Core Value Awards, Quarterly and Yearly Awards and Platinum Club
Growth opportunities through our proprietary Staging programs
A culture that rewards performance, urgency and customer-focused execution
Join The Delta Companies’ Travel Team and help ensure our providers have seamless travel experiences so they can focus on delivering patient care across the country.
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